Privacy Policy

Effective Date: July 8, 2026

Welcome to the website of SCPC Construction, LLC ("SCPC Construction," "Company," "we," "our," or "us"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or interact with our services.

By using this website, you agree to the terms of this Privacy Policy. If you do not agree with these terms, please discontinue use of the website.

1. Information We Collect

We may collect information that you voluntarily provide to us, including but not limited to:

  • Name

  • Phone number

  • Email address

  • Mailing address

  • Property address

  • Project details

  • Photographs you provide

  • Communications with our company

  • Any other information you choose to submit through forms, emails, phone calls, or other methods.

We may also automatically collect certain technical information, including:

  • IP address

  • Browser type

  • Device information

  • Operating system

  • Referring websites

  • Date and time of access

  • Pages visited

  • Website usage information

  • Cookies and similar tracking technologies

2. How We Use Your Information

We may use your information to:

  • Respond to inquiries

  • Prepare estimates and proposals

  • Schedule consultations

  • Perform contracted services

  • Process payments

  • Improve our website

  • Improve customer service

  • Communicate project updates

  • Send appointment reminders

  • Maintain internal business records

  • Detect fraud or unauthorized activity

  • Comply with legal obligations

  • Enforce our agreements

3. Cookies and Tracking Technologies

Our website may use cookies, analytics tools, and similar technologies to improve user experience and analyze website traffic.

You may disable cookies through your browser settings; however, portions of the website may not function properly.

4. Google Analytics and Third-Party Services

We may use third-party services including, but not limited to:

  • Google Analytics

  • Google Maps

  • Google Ads

  • Meta Pixel

  • Website hosting providers

  • Email marketing providers

  • CRM software

  • Scheduling software

  • Payment processors

These providers may collect information in accordance with their own privacy policies.

We do not control third-party privacy practices.

5. Communications

By submitting your contact information, you consent to receive communications from SCPC Construction, LLC including:

  • Phone calls

  • Emails

  • Text messages

  • Appointment confirmations

  • Estimate notifications

  • Project updates

  • Customer service communications

Message and data rates may apply through your mobile carrier.

You may opt out of marketing communications at any time.

6. Sharing of Information

We do not sell your personal information.

We may share information only when reasonably necessary with:

  • Employees

  • Independent contractors

  • Installation crews

  • Payment processors

  • Software providers

  • Insurance providers

  • Legal counsel

  • Government agencies when legally required

  • Service providers assisting in business operations

All recipients are expected to maintain reasonable confidentiality.

7. Data Security

We implement commercially reasonable administrative, technical, and physical safeguards designed to protect your information.

However, no website, internet transmission, or electronic storage system can be guaranteed to be completely secure.

Accordingly, we cannot guarantee absolute security.

8. Data Retention

We retain information only for as long as reasonably necessary to:

  • Provide services

  • Complete projects

  • Maintain business records

  • Resolve disputes

  • Enforce agreements

  • Comply with legal obligations

9. Children's Privacy

Our website is not directed toward children under the age of 13.

We do not knowingly collect personal information from children.

If we learn that personal information from a child has been collected, we will take reasonable steps to delete such information.

10. User Rights

Depending on applicable law, you may have rights regarding your personal information, including the right to:

  • Request access

  • Request correction

  • Request deletion

  • Request data portability

  • Withdraw consent where applicable

  • Object to certain processing activities

Requests may be subject to legal limitations and verification of identity.

11. Third-Party Links

Our website may contain links to third-party websites.

We are not responsible for the privacy practices or content of those websites.

Users access third-party websites at their own risk.

12. Testimonials and Project Photographs

With customer permission, SCPC Construction may display completed project photographs, reviews, testimonials, and general project descriptions on our website and marketing materials.

Personally identifying information will not be published without consent except as otherwise permitted by law.

13. Payment Information

Online payments, if offered, are processed by third-party payment providers.

SCPC Construction does not store complete credit card or banking information on its servers.

14. Do Not Track

Some web browsers offer "Do Not Track" signals.

Because there is no universally accepted standard, our website may not respond to such signals.

15. Changes to This Privacy Policy

We reserve the right to modify this Privacy Policy at any time.

Changes become effective immediately upon posting to this website.

Continued use of the website constitutes acceptance of any revised Privacy Policy.

16. Limitation of Liability

To the fullest extent permitted by law, SCPC Construction, LLC shall not be liable for any damages arising from unauthorized access to, use of, or disclosure of information transmitted through this website.

17. Governing Law

This Privacy Policy shall be governed by and interpreted in accordance with the laws of the State of Tennessee, without regard to its conflict of law principles.

Any legal action relating to this Privacy Policy shall be brought exclusively in the appropriate state or federal courts located in Tennessee.

18. Contact Information

If you have questions regarding this Privacy Policy, please contact:

SCPC Construction, LLC

By using this website, you acknowledge that you have read, understood, and agreed to this Privacy Policy.